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    ORDER

    Browse through our frequently asked questions to find the information you need
    1

    Can I change my order?

    We can only change orders that have not been processed for shipping yet.

    To make changes to your order, please reach out to support by submitting your request via "contact us" form.

    2

    How do I cancel my order?

    If you wish to cancel your order, you can send an email or call customer support.

    3

    How do I add or remove products after placing my order?

    Once you have placed your order you will not be able to make modifications on the website.
    Please contact our customer support team through 'contact us' form for any modification of the order.

    4

    How do I track the progress of an order?

    Once your order has been shipped, you will receive an email and an Text notification with details of the order. You can track the shipment by clicking on the link provided in the email.

    5

    Can I change my delivery address after I have placed my order?

    If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us through 'contact us' form.

    GENERAL

    Whether you're looking for information about our products, services, or policies, we've got you covered
    1

    Do you offer a referral program? How does it work?

    We have created a referral program to thank our customers for referring their friends and family.
    For more information, please refer to our referral program terms & conditions.

    2

    How do I contact customer service?

    Our customer service team is available throughout the week, all seven days from 8 am to 6 pm. You can reach us at email.

    3

    Can I use multiple coupons on the same transaction?

    Only one coupon can be used on a single transaction or a cart. You can however add multiple items to one cart to use one coupon and avail discounts.

    4

    Is there a warranty?

    We guarantee any of our product made by us and sold through our online store to be free of defect.

    Payment

    Questions and answers regarding payment
    1

    What payment methods do you accept?

    You can purchase on our website using a debit, credit card, net banking or UPI.

    Additionally, we support Paypal, Amazon Pay, Apple Pay, Google Pay, Paytm, and other wallets.

    You can choose these payment methods at checkout

    2

    Is it safe to use my credit/debit card at this website?

    We use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.

    3

    Which currency will I be charged in?

    We currently only support the following currencies for charging our customers in their local currencies: USD, CAD and EUR.
    If your credit or debit card use another currency, then you will be charged in USD, CAD or EUR, depending on the website you are on. Your bank may apply the corresponding conversion rate of the currency you choose as per their policy. Please check with your bank for exact charges.